How much is delivery?
UK delivery is included in prices for cushions and wall pieces as stated. This is a signed for service that offers compensation should your parcel be lost. Please contact me for rates of multiple purchases and for delivery of furniture.
Overseas Delivery - please contact me for a quote. Please note that customers are liable for all import taxes and duties imposed by their country of residence.
How long will my order take to arrive?
All my products are lovingly hand made in my Manchester studio, making them truly unique. All orders will be shipped within 5 business days of purchase unless specified otherwise in the product listing.
If you need an item more quickly I will be happy to get something out to you sooner, please contact me for details.
Where an item is being made to order approximate delivery times will be detailed on receipt of order.
Lost parcel policy
If your order has not arrived in the expected time frame then please contact me and I will try and rectify the situation! However, please note that I do not consider an item to be 'lost in the post' until 14 days from despatch has passed.
My item is a gift, do you offer a gift wrapping service?
All orders come wrapped in tissue and brown paper with a recycled textile string. I am happy to include a specific message with this or if you want to send me a card before the order is dispatched I can wrap this with the item.
Do you offer exchanges or refunds?
All sales are final, I do not refund items but will gladly exchange an item for you if it is returned in it's original condition within 14 days from purchase. I am unable to cover any return and replacement postage costs and will work with you to claim compensation if the item is lost in the post. Should you want to arrange an exchange please contact me before you send any items back.
Address for exchanges
22 Haddon Grove
By ordering any of my products from the website you agree to the above terms and conditions.